Privacy Policy

1. Introduction

CASA-Kerala ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, become a member, or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

2.1 Personal Information

• Name and Contact Information: Your full name, email address, phone number, and postal address
• Identification Documents: Government-issued ID for membership verification
• Parish Information: Details about your parish and denomination
• Membership Application Data: Information provided during membership registration
• Communication Records: Correspondence with CASA-Kerala including emails and messages

2.2 Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Website usage data and pages visited
• Cookies and similar tracking technologies (see Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

• Process and manage your membership application
• Provide services including community protection and legal advocacy
• Send you updates, newsletters, and important communications
• Respond to your inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations
• Protect the rights and safety of our members and organization

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you have given us explicit consent to do so.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as website hosting, email services, and data analysis. These providers are contractually obligated to protect your information.

4.3 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect the rights, property, or safety of CASA-Kerala, our members, or others.

4.4 Business Transfers

In the event of a merger, reorganization, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you terminate your membership, we will delete or anonymize your information in accordance with our data retention policies.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at contact@casakerala.org.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

CASA-Kerala
Email: contact@casakerala.org
Address: CASA-Kerala Headquarters, Kochi, Kerala, India